Red Dice Casino Terms and Conditions
These Terms and Conditions explain the rules that govern your use of Red Dice. They describe the relationship between you and us, set out responsibilities for accounts and activity, and explain how promotions, payments and disputes are handled. By using our site you agree to comply with these terms and any other rules or policies we publish.
Account responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Only one account is permitted per person, household and payment method. We may suspend or close accounts that provide false information, are used fraudulently, are linked to bonus abuse, or otherwise breach these terms.
We require account verification (KYC) before processing withdrawals. Verifications normally include government ID and proof of address, and may include proof of payment method. Verification can affect processing times and access to funds until complete.
Eligibility requirements
To register and play you must meet our eligibility criteria. You must be of legal gambling age in your jurisdiction and be located in a territory where Red Dice accepts players. Residents of certain countries are restricted from registering for real-money play; the full list of restricted jurisdictions is available in our terms and via the registration form.
We may refuse registration, restrict play, or close accounts where local law prohibits use of our services or where we cannot complete required identity checks.
Acceptable platform use
You agree to use Red Dice only for lawful purposes and in a manner consistent with these terms. Prohibited activities include attempting to manipulate games, using automated bots, colluding with others, laundering funds, or otherwise abusing promotions. We reserve the right to investigate suspicious activity and to recover funds if abuse is confirmed.
General bonus and promotion rules
Promotions, bonuses and free spins are subject to separate promotional terms in addition to these terms. Bonuses may be limited to one per person, household, IP or device. Game contribution rates, maximum bet limits while wagering bonus funds, wagering requirements and cashout caps will be stated in the relevant promotion terms.
Failure to meet promotion conditions, or attempts to manipulate offers, may result in forfeiture of bonus funds and winnings. Any promotion may be withdrawn or changed at our discretion where reasonably necessary.
Deposits and withdrawals
We accept a range of payment methods, including cards, e-wallets and select cryptocurrencies. Minimum deposit amounts and any bonus eligibility thresholds will be shown in the cashier. Withdrawals require a verified account and are subject to checks to prevent fraud. Typical verification and approval times vary and may take from a few hours up to 2-3 business days.
Withdrawal limits and processing rules depend on the chosen method and any active promotions; certain offers may have a maximum cashout limit. Large withdrawals may be split into instalments if required for security or compliance reasons.
Dispute resolution
If you have a complaint, please contact our support team at [email protected] so we can investigate. We aim to resolve disputes promptly and fairly. If a matter cannot be resolved directly, we may escalate it to the appropriate independent body as described in our dispute policy.
Updates to terms and conditions
We may update these terms from time to time. Changes will be posted on our site and, where appropriate, notified to you. Continued use of Red Dice after publication of updated terms constitutes acceptance of those changes. If you do not agree to the revised terms you should stop using the service and close your account.